The terms that govern your access to and use of Sentinel Core Vision.
Last updated: July 1, 2026
These Terms of Service (the "Terms") govern your access to and use of the Sentinel Core Vision software, launcher, local dashboard, websites, license services, and related services (together, the "Service"), provided by Sentinel Core Vision, a sole proprietorship ("we", "us", "our"). By creating an account, purchasing a licence, downloading, activating, or using the Service, you agree to these Terms and to the policies referenced in them.
These Terms are a contract between you and us. By using the Service in any way, you confirm that you have read and accept them. You must be at least 18 years old, or the age of majority where you live, and legally able to enter into a contract. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.
These Terms work together with the other policies that apply to the Service, each of which is incorporated by reference: our End-User License Agreement, Refund Policy, Acceptable Use Policy, Privacy Policy, Cookie Policy, and Disclaimer. If there is a conflict between these Terms and the End-User License Agreement on a licensing matter, the End-User License Agreement controls for that matter.
Sentinel Core Vision is a real-time computer-vision desktop application for Windows, paired with a local dashboard you open in your browser at http://localhost:5000. The Software reads a video source you provide, runs detection and tracking, and sends output to a supported input device. It is GPU-accelerated and runs on your own hardware, using paths such as NVIDIA CUDA/TensorRT, DirectML for AMD and Intel GPUs, and the ONNX Runtime, selecting the fastest available provider automatically with a safe fallback.
The Software is a general-purpose, configurable computer-vision tool. Its behavior and performance depend on your hardware, the model you run, your configuration, your video source, and your environment. Any performance figures we publish are indicative only. We do not guarantee any particular result, latency, accuracy, compatibility, or level of performance, and results will vary from setup to setup. You are responsible for how you configure and use the Service and for the inputs and outputs you choose to process.
Some parts of the Service require an account, which we provide through our authentication provider. When you create an account, you agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for:
We are not liable for any loss arising from unauthorized use of your account where you have not kept your credentials secure. You may close your account at any time; closing your account does not by itself cancel a paid plan or entitle you to a refund except as described in Section 6.
The Software is licensed, not sold. Subject to these Terms and to an active, valid plan, we grant you a limited, personal, non-exclusive, non-transferable, and revocable licence to install and use the Software for its intended purpose. Your full licence terms are set out in our End-User License Agreement, which you should read together with these Terms.
Licences are issued per user and are tied to a licence key in the format SCV-XXXX-XXXX-XXXX-XXXX. A key activates on a limited number of machines, each identified by a hardware identifier. If you change or replace a machine, a key can be moved: contact us and we will release the previous binding so you can activate on the new device, subject to fair-use limits designed to prevent sharing. You may not:
Paid plans are processed by our payment processor, Stripe. When you pay, you authorize us and Stripe to charge your chosen payment method for the plan you select, plus any applicable taxes. Prices are shown at checkout. You are responsible for any sales tax, VAT, or similar taxes that apply to your purchase.
If a payment fails, we may retry it and may suspend or end paid access until payment is resolved. You are responsible for keeping your billing details current.
You can cancel a subscription at any time from your account. Cancellation stops future renewals and takes effect at the end of your current paid period; you keep access until then. Cancelling does not automatically generate a refund for the current period unless our Refund Policy or applicable law says otherwise.
Refunds are governed by our Refund Policy, which forms part of these Terms. Please read it for the details of when refunds are and are not available, and how to request one. Where you have mandatory statutory refund or withdrawal rights, those rights are not affected by this section.
You agree to use the Service only for lawful purposes and in accordance with our Acceptable Use Policy, which forms part of these Terms. In particular, you agree to comply with:
You are solely responsible for determining whether your intended use is permitted before you use the Software, and for the inputs and outputs you choose to process. We do not endorse, encourage, or accept responsibility for any use of the Software that violates applicable law or a third party's terms.
The Software, the Service, and all associated source code, models, designs, text, graphics, logos, trademarks, and other content, together with all related intellectual property rights, are and remain owned by us or our licensors. These Terms grant you a licence to use the Software only; they do not transfer any ownership to you and do not grant you any rights in our trademarks, trade names, or branding. All rights not expressly granted to you are reserved. If you send us feedback or suggestions, you grant us a non-exclusive, royalty-free, perpetual licence to use them to improve the Service, with no obligation to you.
We rely on trusted third-party providers to operate the Service, including Stripe for payment processing, Supabase for accounts and authentication, our own email domain (via Resend) for messages we send from [email protected], and Cloudflare for hosting and delivery. Your use of those services through the Service may also be subject to their own terms and privacy policies. We are not responsible for the acts, omissions, availability, or content of third-party providers, and their inclusion does not imply any endorsement of your particular use. How we handle your personal data is described in our Privacy Policy.
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that it will be compatible with your specific hardware, model, or configuration, or that it will achieve any particular result or level of performance. See our Disclaimer for more detail. Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under the mandatory laws that apply to you.
To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or opportunity, arising out of or relating to the Service or these Terms, whether based in contract, tort, or any other theory, even if we have been advised of the possibility of such damages. To the extent permitted by law, our total aggregate liability arising out of or relating to the Service will not exceed the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you, and your statutory rights remain unaffected.
You agree to indemnify, defend, and hold harmless Sentinel Core Vision, its owner, and its representatives from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: your use of the Service; your content, inputs, or outputs; your breach of these Terms or of any policy incorporated into them; or your violation of any law or any third-party right. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.
We may suspend or terminate your access to all or part of the Service, and revoke associated licences, if you breach these Terms or any incorporated policy, misuse the Service, create risk or possible legal exposure for us, or where required by law. Where practicable and lawful, we will give you notice; where a breach is serious or ongoing, we may act immediately. You may stop using the Service at any time. On termination, your right to use the Service and the Software ends, and you must stop using and remove all copies of the Software from your devices. Sections that by their nature should survive termination — including licences and intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, for example by updating the "Last updated" date above or by notifying you in the Service or by email. Changes take effect when posted unless we state otherwise. Your continued use of the Service after changes take effect means you accept the updated Terms; if you do not agree, you should stop using the Service.
These Terms are governed by the laws of the United States (with the governing state to be finalized), without regard to conflict-of-laws rules. Where you are a consumer, you also keep the benefit of any mandatory protections of the law of the country where you live, and you may bring proceedings in your local courts where the law gives you that right. We will always try to resolve any dispute with you directly first, so please contact us before taking any formal step.
Questions about these Terms? Reach us at [email protected] or through our Discord.